Privacy Policy and Cookie Notice

Last modified August 11, 2022


Welcome to DreamWise!

DreamWise.com and our mobile applications (collectively, “DreamWise“), are owned by DreamWise, LLC, a Florida limited liability company (the “Company“, “we“ or “us“).

We are deeply committed to protecting your privacy and security when using DreamWise. We provide this Privacy Policy in order to describe the ways in which we collect, store, and use your personally identifiable information (“Personal Information“).

We reserve the right to change this Privacy Policy at any time. We will post a notice of any update to the Privacy Policy on DreamWise for a reasonable period of time. Your continued use of DreamWise following any update will constitute assent to the new Privacy Policy.

  1. Personal Information We Collect
    1. The Company may collect the following personal information from you when you access DreamWise or contact us:
      • Information you transmit through DreamWise, including registration information, profile information, and notes you submit on DreamWise. This may also include personal notes that you submit or save in DreamWise.
      • Information you share with us when you contact us directly, whether through email or otherwise.
      • Information automatically collected by DreamWise. This includes information about your device, browser, and IP address. We may use cookies, clear .gif files, or heatmaps to get this information. You may be able to limit your use of cookies, but doing so may interfere with your ability to use DreamWise. We use third-party tracking and analytics programs, such as Google Analytics, to help us analyze traffic. For more information on how Google Analytics processes this Personal Information, please visit www.google.com/analytics.
      • You may login to DreamWise using certain third-party accounts or social media platforms, including Facebook, Apple, and Google. If you have accessed our DreamWise through a third-party account or a social media platform, we may collect information related to your social media account or third-party account, such as your handle or identifier on that platform.
  2. Newsletters
    1. If you sign up for our emailed newsletter, we will collect Personal Information sufficient to send and track our emails. You may unsubscribe from our newsletters at any time by following the “unsubscribe“ link at the bottom of any such email. You may not be able to unsubscribe from administrative emails unless you delete your User Account (as defined in our Terms of Service).
  3. Security
    1. It is our goal to keep your Personal Information secure. We use industry-standard physical, managerial, and electronic security measures to protect against the loss, inadvertent disclosure, or breach of your Personal Information. Nevertheless, we cannot guarantee the complete security of your Personal Information. All Personal Information you transmit to the Company is transmitted solely at your own risk.
    2. You may encounter links to third-party websites or downloads when using DreamWise. We cannot guarantee your security when navigating away from DreamWise. Please use care when following any links.
  4. Use of Personal Information
    1. We generally use your Personal Information to provide and improve our various services. We may use your Personal Information for the following specific purposes:
      • To match users to modules and programs within DreamWise.
      • To provide customer and technical support.
      • To analyze and optimize DreamWise and other various services.
      • To analyze our web traffic and usage.
      • To customize and tailor your experience when using DreamWise.
      • To send you emails, notifications, messages or otherwise contact you regarding DreamWise and the Company.
      • To send you notifications or messages that may include alerts, sounds, icons, badges, offers, promotions or otherwise contact you regarding DreamWise and the Company.
      • To comply with government requests and inquiries, to the extent legally required.
      • To ship products to you.
  5. Cookies
    1. We use technology to collect information to improve and optimize your online experience. In this Section, we refer to cookies, pixels, web beacons, and similar web tracking files as “cookies.” We may use the cookies as:
      • Performance cookies. These are also known as “analytics cookies.” They allow us to collect information about your use of DreamWise so we may improve how it works.
        1. G_ENABLED_IDPS: Google - Analysis of the Website use - Expires when closing the browser - More info: Google Documentation
        2. GA: GOOGLE ANALYTICS: Analysis of the Website use anonymously – It expires in 2 years
        3. _GID: GOOGLE ANALYTICS - Analysis of the Website use and performance, anonymously – It expires in 1 day
        4. GAT_UA-*: GOOGLE ANALYTICS/TAG MANAGER - Analysis of the Website use and performance, anonymously – It expires in 1 minute.
      • Functionality cookies. These cookies allow us to remember the choices you make while using DreamWise so we may optimize it for your use.
        1. ARRAffinity, ARRAffinitySameSite: Azure Application Routing - Expires on session end - More info: Azure Documentation
        2. i18n_redirected: Browser Language detection – It expires in 1 year - More info: Nuxt-JS Documentation
        3. KHcl0EuY7AKSMgfvHl7J5E7hPtK, cookie_check, cookie_prefs, enforce_policy, ts, ts_c, login_email, ui_experience, rmuc, akavpau_ppsd: Paypal payments - More info: Paypal Documentation
        4. STRIPE_MID, MACHINE_IDENTIFIER, private_machine_identifier, __stripe_sid, m: Stripe fraud prevention - More Info: Stripe Documentation CID: Stripe Payments analysis of website navigation – It expires on session end.
        5. COOKIE-PERMS: STRIPE PAYMENTS, stores user’s cookies permissions on Stripe Payments dialog – It expires in 6 months
        6. FBLO_*: determine if the user is logged in with Facebook – It expires in 1 year
      • Advertising cookies. These cookies allow us to serve relevant advertisements based on your preferences.
        1. _FBQ, used for optimizing advertising you see on Facebook. -   It expires in 3 months
        2. DATR, used to provide device characteristics and user activity while logged into Facebook – It expires in 2 years
        3. USIDA, collects a combination of the user’s browser and unique identifier, used to tailor advertising to users – It expires on session end
        4. XS, through the use of this cookie, Facebook detects if you are logged in on its platform – It expires in 1 year
        5. OO, used for optimizing advertising you see on Facebook – It expires in 1 year
        6. WD, through the use of this cookie, Facebook stores the user's screen resolution – It expires in 1 week
        7. C_USER, used to keep Facebook user ID if the user is logged in Facebook- It expires in 1 year
        8. SB, Facebook stores information about the browser to improve its security settings – It expires in 2 years
  6. Retention, Correction, and Deletion of Personal Information
    1. Personal Information that we process shall not be kept for longer than is necessary for the relevant purpose. We will retain your Personal Information as follows:
      • Personal Information will be retained for as long as you have an Account (as defined in our Terms of Service) or as required by law or our own backup and security policies.
      • We will comply with any user’s requests regarding access, correction, and/or deletion of the Personal Information we store in accordance with applicable law, including the EU General Data Protection Regulation (GDPR). To request that we correct, delete, or export any Personal Information, please send your request via email to: help@dreamwise.com.
  7. Your Rights Under the EU General Data Protection Regulation (GDPR)\
    1. Your principal rights under the EU General Data Protection Regulation (GDPR) are as follows:
      • Right of Access: you have the right to be informed of, and request access to, the Personal Information we process about you.
      • Right to Rectification: you have the right to request that we amend or update your personal data where it is inaccurate or incomplete.
      • Right to Erasure: you have the right to have DreamWise delete your Personal Information.
      • Right to Restrict: you have the right to request that we temporarily or permanently stop processing your Personal Information.
      • Right to Object: you have the right to object to us processing your Personal Information on grounds relating to your particular situation or for direct marketing purposes.
      • Right to Data Portability: you have the right to request a copy of your Personal Information in electronic format and the right to transmit that personal data for use in another party’s service.
      • Right not to be Subject to Automated Decision Making: you have the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
  8. Data Controller and How to Contact Us
    1. The Personal Information we collect and process is controlled by DreamWise, LLC, a limited liability company located in the United States. You may contact us via email at: help@dreamwise.com. Any and all Data Subject Access Requests (“DSAR”) may be submitted to DreamWise via email at: help@dreamwise.com.
  9. Additional Privacy Information.
    1. You agree to the processing and storage of your personal information in the United States for purposes of providing the Services, analyzing usage of the Services, and processing payments. You acknowledge that the United States may not legally afford the same degree of protection to personal information as your country.
    2. We do not knowingly collect any Personal Information from children under the age of 13. If you believe we may have collected any Personal Information about a child younger than 13, please contact us immediately at help@dreamwise.com so we can remove it.
    3. Please contact us with any questions. You may email us at help@dreamwise.com
    4. You can request to delete your DreamWise account at any time. To delete your account, send us an email to help@dreamwise.com  including the email associated with the account you would like to delete.
    5. You agree that account deletions are PERMANENT and cannot be restored.
    6. For any questions related to Privacy Policy or General Data Protection Regulation (GDPR), send us an email to help@dreamwise.com